1)    Service Description

i)         SNLF provides RYA Keelboat, DInghy and Powerboat training courses.  All training courses supplied to our clients are subject to these Terms and Conditions and apply for each individual training class booked. These Terms and Conditions are deemed as accepted on confirmation of the booking by a deposit payment, or payment in full, and a completed booking form.

2)    Our clients Rights and Obligations

i)         All courses require you to reach a certain standard at which the relevant certificates can be awarded. Certificates can only be awarded to those reaching that standard.  However if, for whatever reason, further time is required to reach the standard we will create an action Plan to help you achieve the award if possible.

ii)      The training courses that involve a practical component require the Candidate to be in good physical condition. Please disclose any medical condition or relevant medical treatment to the instructor that may affect their participation in the course.

iii)      The client acknowledges that there are inherent dangers involved in water sports training activities and understand and agree to sign the booking form holding SNLF and its instructors free of liability in the event of an accident, death, injury or damage to person or property, excluding cases of negligence or deliberate act.

iv)      Smoking is not permitted on any training vessel. Drinking alcohol and/or taking drugs whilst driving a vessel is strictly prohibited. Course participants agree not to consume alcohol during the course.

v)    SNLF does not accept responsibility for death of, or injury to the client or loss or damage of the client’s property, unless it is deemed to be at the neglect of SNLF.

3)    Bookings and Payments

i)         The price of our training courses is specified and listed on the website. The advertised price for the specified training courses include the cost of course materials, such as course Handbooks.

ii)       Promotional prices advertised by SNLF are valid for the time specified and are only applicable when a valid promotional code is provided.

iii)      We will be using the information you have given us to print your certificates. If your details are not correct there may be a cost involved if a replacement certificate is required. Please ensure all personal details provided are clear and correct. The amount of the fee is dependent on the date of the issue of the original certificate.

iv)      Bookings are reserved by the payment of a specified deposit and the completion in full of a booking form. Any booking without a deposit payment is considered an inquiry only and the Client will be placed on a waiting list if the course is fully booked.  Bookings require payment in full to become confirmed.

4)    Cancellation and Refund Policy

i)         SNLF shall deliver training courses as far as reasonably possible and will do its best to deliver all programmed courses. However, if an insufficient number of bookings is received for any course, SNLF reserves the right to cancel that course. In the unlikely event of SNLF cancelling a course, our clients will either be offered an alternative date or be refunded of any pre-paid fees. In the event of SNLF cancelling any course, SNLF will not be held liable for any additional expenses incurred by the client such as pre-booked travel.

ii)       In the event of the client wishing to cancel your place on the course the following terms apply:

• >4 weeks’ notice       -        70% course fee repaid

• 2 – 4 Weeks’ notice   -        50% course fee repaid (unless places can be ‘resold’ in which case liability is limited to administration charges. Whether we are able to resell your place may not become clear until the date of the course.)

• < 2 weeks’ notice      -        30% of course fee repaid

Iii)     In the event that you need to change the date of your course then we will do our upmost to accommodate the change at no further cost. This is dependent on the notice given and thus our ability to ‘resell’ your place – as per the terms above

iv)      In the event that you fail to attend your chosen course then you are liable for the full cost of your course.

5)    SNLF Property

i)         Any intellectual property rights, including copyright, arising from or in connection with the delivery of the training courses, belong to SNLF.

ii)       Client(s) provided with equipment such as waterproofs, lifejackets etc. are responsible for their safe return at the end of each day, or the Course. Damage to any items beyond normal wear and tear may render the client liable to either pay for the item in full or to pay the amount to SNLF as compensation (as determined by the company)

6)    Privacy

i)         By signing the booking form you consent to any photos that are taken of you during training being used in public material, i.e. Facebook, our website or print advertising. You also consent to any feedback given to the SNLF being used in publicity material. You have the right to refuse this please do so by informing your instructor.

ii)       SNLF shall protect the privacy of our clients who book and attend training courses and Emergency contact details provided.  Any information given will be used according to the current Data Protection Laws and collected only with the explicit consent of the Candidate. The information shall be held in a secure manner and only shared with the competent and necessary authorities for certification or emergency purposes.  Please see our Privacy Policy for more information.

vii)    Specific Course category Terms

(a)     RYA Practical courses: On successful completion of your chosen RYA practical course your name, contact details, date of birth, certificate number and date of issue will be shared with the RYA through a secure web portal on www.rya.org.uk. The data will be stored on the RYA’s central database. This information allows the RYA to record your qualification, to update any records they may hold for you, and to verify or replace your certificate if required. For further information on how the RYA will deal with your data, please see the RYA’s Privacy Policy at www.rya.org.uk/go/privacy.

7)    Complaints Procedure

i)         Any legal disputes shall be filed with tribunal Morzine.

ii)       in the unlikely event that you are concerned with any aspect of your course please raise your concerns initially with the instructor(s). If this does not resolve the issue then please contact the office to discuss your concerns with the Principal, James Lamb.

8)    Specialist Terms

(i)     When marine fees/ short stay charges etc are incurred these are the responsibility of the client.

iii)       Individuals intending to obtain the International Certificate of Competency (ICC) are advised to check the RYA website (www.rya.org.uk) to ensure they satisfy the RYA rules for eligibility for the issue of this certificate. The Company cannot be held responsible if an individual books a course with a view to subsequently obtain an ICC but the RYA reject the application.

 9) RYA Interactive Courses

To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.

Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course. 


Instructional support will be provided by this training centre for a period of 12 months from the date of your course booking.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required.

After one year from the date of your enrolment on a course, your user account will be removed from www.ryainteractive.org.

Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.

For the duration of your access to the site, your data will be held in accordance with the RYA Interactive Data Policy, Terms and Conditions.

If you receive a digital certificate downloaded from the RYA Interactive site on completion of your course, your name, address, date of birth and certificate details will be transferred to the RYA database and held in accordance with the RYA’s Privacy Policy.